Privacy Policy
At Avorlen, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Avorlen, including its affiliates and service providers, collects, uses, shares, and protects your information when you visit or make a purchase from www.avorlen.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information from you when you visit our website, place an order, create an account, subscribe to our emails, contact customer support, or interact with our services.
The types of information we may collect include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Payment-related information
- Customer service messages
- Account login information, if applicable
- Device and browser information
- IP address
- Website activity, such as products viewed, pages visited, and items added to cart
We do not store your full credit card details. Payment information is processed securely by third-party payment providers.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Respond to your questions and requests
- Manage returns, refunds, or order issues
- Improve our website, products, and services
- Personalize your shopping experience
- Send marketing emails, if you have subscribed
- Prevent fraud, unauthorized transactions, or security issues
- Comply with legal, tax, accounting, and regulatory requirements
- Measure the effectiveness of our advertising and marketing campaigns
3. Payment Information
When you make a purchase, your payment information is processed by secure third-party payment providers.
Avorlen does not directly store your full credit card number or sensitive payment credentials.
Your payment provider may collect and process payment information according to its own privacy policy and security practices.
4. Cookies and Tracking Technologies
Avorlen uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may be used to:
- Keep items in your cart
- Remember your preferences
- Improve website performance
- Understand website traffic and usage
- Support advertising and retargeting
- Measure the effectiveness of ads and promotions
We may use analytics and advertising tools such as Google Analytics, Meta Pixel, or similar services to help us understand website activity and deliver relevant ads.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
5. Marketing Communications
If you subscribe to our emails or agree to receive marketing messages, we may send you promotional emails about products, offers, and updates.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us at:
Please note that even if you unsubscribe from marketing emails, we may still send you important transactional emails, such as order confirmations, shipping updates, return updates, or customer service messages.
6. How We Share Your Information
We do not sell your personal information for money.
However, we may share certain information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Email service providers
- Customer support tools
- Fraud prevention providers
- Analytics providers
- Advertising and marketing platforms
- Legal, accounting, or compliance service providers
These third parties are only allowed to use your information as needed to provide services to Avorlen.
We may also disclose your information when required by law, legal process, government request, or to protect our rights, property, customers, or business.
7. Advertising and Personalized Ads
We may work with advertising partners to show you relevant ads on platforms such as Facebook, Instagram, Google, TikTok, or other websites.
These partners may use cookies, pixels, or similar technologies to collect information about your interactions with our website and ads.
This may include:
- Pages viewed
- Products viewed
- Items added to cart
- Purchases made
- Device information
- Browser information
- IP address
- Ad interactions
This information helps us measure ad performance and show more relevant advertising.
Depending on your location, this type of data sharing may be considered “sharing” or “targeted advertising” under certain privacy laws.
8. Your Privacy Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of your personal information
- Opt out of marketing emails
- Opt out of certain targeted advertising or data sharing
- Limit certain uses of sensitive personal information, where applicable
To submit a privacy request, please contact us at:
We may ask you to verify your identity before processing your request.
9. California Privacy Rights
If you are a California resident, you may have additional rights under California privacy laws.
These rights may include:
- The right to know what personal information we collect, use, disclose, or share
- The right to request access to your personal information
- The right to request deletion of your personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information
- The right not to be discriminated against for exercising your privacy rights
Avorlen does not sell personal information for money.
However, we may share certain online activity data with advertising partners to help deliver personalized ads. You may request to opt out of this type of sharing by contacting us at:
Subject line: Privacy Request
10. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
This may include retaining information to:
- Process and fulfill orders
- Provide customer support
- Handle returns, refunds, or disputes
- Maintain business records
- Prevent fraud
- Comply with legal, tax, accounting, and regulatory obligations
When personal information is no longer needed, we will delete, anonymize, or securely store it according to applicable requirements.
11. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure.
While we work to protect your information, we cannot guarantee absolute security.
You are responsible for keeping your account login information confidential, if you create an account on our website.
12. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us at:
If we learn that we have collected personal information from a child without proper consent, we will delete it as required by law.
13. International Data Transfers
Your information may be processed and stored in the United States or other countries where our service providers operate.
By using our website or providing your information, you understand that your information may be transferred to and processed in countries outside your country of residence.
We take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy.
14. Third-Party Links
Our website may contain links to third-party websites, apps, or services.
We are not responsible for the privacy practices, content, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
15. Social Media Features
Our website may include social media features, such as buttons, links, or embedded content from platforms like Facebook, Instagram, TikTok, Pinterest, or other social media services.
These features may collect information such as your IP address, browser information, and interactions with the feature.
Your use of these features is governed by the privacy policies of the relevant social media platforms.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make changes, we will post the updated version on this page and update the “Last Updated” date.
Your continued use of our website after any changes means you accept the updated Privacy Policy.
17. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Avorlen Customer Support
Email: service@avorlen.com
Company Information:
AxiaTool LLC
EIN: 384369918
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States